Do you offer free shipping?
Yes! we offer free standard shipping on all u.s. orders over $500.

How long does shipping take?
Most orders ship within 2–4 business days. custom or made-to-order rings may take up to 7–10 days. Once shipped, delivery typically takes 2–5 business days within the u.s.

Do you offer payment plans or buy now, pay later options?
 Yes! We partner with Klarna, Shop Pay, and Affirm to offer flexible installment options at checkout — so you can buy now and pay later, interest-free.

How do I find my ring size?
 We recommend using our online size chart or visiting a local jeweler for the most accurate measurement. If you're still unsure, feel free to reach out — we’re happy to help!

Do you offer resizing?
 Because of the unique materials we use, resizing isn’t always possible. However, we do offer a one-time free size exchange within 30 days of delivery.

Can I request a custom ring?
 Absolutely! We love creating one-of-a-kind pieces. Reach out to us with your idea and we’ll work with you to make it happen.

Are your rings made with real meteorite and dinosaur fossil?
 Yes — we use authentic Gibeon meteorite and genuine fossil materials sourced responsibly. Each ring tells a real story that’s millions of years in the making.

How can I contact you?
 You can reach us via live chat or email — support@boldandrustic.com.

What are your support hours?
 We’re available Monday to Friday, 9am–6pm (PST). We usually reply within a few hours during business hours.